FREE DELIVERY We want to share success with our customers and are continuing, until further notice, our special offer of free delivery by Courier Service for all orders over £50. For all orders under £50 please add postage to your cart in accordance with our Post Box. YOUR MANDAX Delivery 100% Fast and discreet Delivery! All orders will be sent in plain discreet packaging, as your privacy is very important to us The name YOUR MANDAX will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging. Your credit or debit card statement will show only the name MANDAX Limited. Where items ordered are out of stock please allow up to 28 days for delivery. 24 hour Dispatch We aim to despatch all orders within 24 hours of being placed! Method of Dispatch - UK, Europe & Worldwide Your custom is valued by us as is your order that will be dispatched through one of our preferred worldwide courier services. We will confirm when your order is dispatched and also confirm the courier and tracking number of your order. This keeps you fully informed of progress and guarantees your safe receipt Not at home during the day? No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the address you want your product delivered to in the Delivery address section, and we will do the rest. Security You will need to sign for your parcel so that we know you have received your product. If you are out when the postman calls, do not worry! You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient for you. Your parcel will be kept for 7 days and if not collected or delivered it will be sent back to us. If you would like us to re send your order, regrettably we will have to charge you. Tracking your order Your unique order tracking number will be emailed to you unless you request otherwise at firstname.lastname@example.org Have not received you order when expected? If your order doesn’t arrive when expected please contact our Customer Support Department, at email@example.com Please be aware that YOURMANDAX cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process nor for any delay caused by the courier service used.